Pakistan Citizen Portal app declared second best at World Government Summit

Pakistan Citizen Portal app declared second best at World Government Summit

Islamabad (Agencies): The Pakistan Citizens' Portal app has been declared the second best government mobile application in the world at the World Government Summit.


Prime Minister Imran Khan in a tweet on Wednesday said creating a direct link with the people to provide for resolution of their problems has led to the incredible success of my complaint cell in the PM Office.

The citizen's portal app was developed by a team in Khyber Pakhtunkhwa "free of cost" in a "record time of 45 days", the prime minister said.

The application was launched in October 2018. It has a 4.5 rating on Google Play and a 3.5 rating on Apple Store.

This is the first time any government-owned mobile application reached this level in Pakistan.

About 4,646 mobile applications of different categories were submitted by 87 countries in the competition held in Dubai at the World Government Summit earlier this week. Indonesia came out on top while the Unites States stood at the third spot.

So far, around 250,000 out of 420,000 complaints that were registered through the app have been resolved with 55 per cent 'satisfactory' feedback from the public.